Reason code & routing
RC-00 · Within tolerance — no exception
Both bills agree inside the tolerance band; nothing to route.
Rahul Menon — Accounts Payable Controller
rahul.menon@freightops.example.com · WH-ATL · action within 0h
Dispute approval probability
- RC-00 historical approval rate+99
- 1 of 1 evidence items verified+18
- Active rate card NW-2201 on this lane+6
- Small, well-defined variance (0.1%)+8
Claims scoring 80% or higher are approved automatically at audit; anything below is routed to Rahul Menon for a decision.
What we billed the customer
Halcyon Foods
Invoice CINV-70241 · Sales order SO-884120
- Freight charge (as quoted)$2,450.00
- Accessorials passed through$0.00
- Customer invoice total$2,450.00
What the carrier billed us
Nordway Logistics · Rate card NW-2201
Invoice NW-88431 · Freight order FO-994120
- Linehaul / base rate$2,450.00
- Carrier invoice total$2,452.40
Match & mismatch math
| Charge line | Customer billed | Carrier billed | Difference | Result |
|---|---|---|---|---|
Linehaul / base rate Base rate agrees with the amount billed to the customer. | $2,450.00 | $2,450.00 | +$0.00 | Match |
| Invoice totals | $2,450.00 | $2,452.40 | +$2.40 | Within tolerance |
$2,452.40 carrier billed − $2,450.00 customer billed = +$2.40
Tolerance is ±$5.00. The two bills agree, so the invoice auto-approves and Step 9 is skipped.
Rate card check · NW-2201
Contract linehaul $2,450.00 vs billed linehaul $2,450.00 — in line with the contract.
- • Detention (after 2h free): contract $65.00 (per hour)
- • Liftgate service: contract $95.00 (per stop)
Evidence
Rate confirmation
Matches contract tariff NW-2201.
Processing log
- • Ingested from SAP TM + carrier EDI 210 feed.