RC-01Rate variance vs contract
Procurement HeadBilled linehaul does not match the contracted tariff on the rate card.
RC-02Detention / demurrage charge
Dock ManagerCarrier is billing waiting time beyond the contracted free time.
RC-03Duplicate invoice
Accounts Payable ControllerThe same freight order has already been settled on another carrier invoice.
RC-04Unauthorised accessorial
Transportation PlannerAccessorial service billed without a booking authorisation on file.
RC-05Fuel surcharge index mismatch
Procurement HeadSurcharge does not reconcile to the DOE index for the shipment week.
RC-06Weight / class reclassification
Dock ManagerCarrier re-weighed or re-classed the shipment above our scale ticket.
RC-07Reconsignment / redelivery
Customer Service LeadDelivery address or appointment changed after tender without a change order.
RC-08Peak / seasonal surcharge
Procurement HeadSurcharge applied outside the contracted peak-season window.
RC-09Lumper / unloading fee
Dock ManagerThird-party unloading charge requiring a signed lumper receipt.
RC-10Port congestion / chassis
Port / Drayage CoordinatorTerminal congestion, chassis split or per-diem charge on a drayage move.
RC-11TONU / cancelled load
Transportation PlannerTruck-order-not-used charge on a load cancelled inside the notice window.
RC-12Customer over-billing (AR)
Customer Billing LeadWe billed the customer more than the validated carrier cost — credit required.
RC-13Hazmat / special handling
Compliance & Safety OfficerRegulated-goods handling charge needing a compliance sign-off.
RC-00Within tolerance — no exception
Accounts Payable ControllerBoth bills agree inside the tolerance band; nothing to route.