Reason code & routing
RC-06 · Weight / class reclassification
Carrier re-weighed or re-classed the shipment above our scale ticket.
Roberto Salinas — Dock Manager
roberto.salinas@freightops.example.com · WH-DFW · action within 16h
Dispute approval probability
- RC-06 historical approval rate+68
- 1 of 2 evidence items verified+0
- Active rate card AF-1140 on this lane+6
Claims scoring 80% or higher are approved automatically at audit; anything below is routed to Roberto Salinas for a decision.
What we billed the customer
Redline Manufacturing
Invoice CINV-70251 · Sales order SO-884170
- Freight charge (as quoted)$3,180.00
- Accessorials passed through$0.00
- Customer invoice total$3,180.00
What the carrier billed us
Altair Freight · Rate card AF-1140
Invoice AF-51340 · Freight order FO-994170
- Linehaul / base rate$3,180.00
- Weight Reclass (5,000 lb vs 4,200 lb)$312.00
- Carrier invoice total$3,492.00
Match & mismatch math
| Charge line | Customer billed | Carrier billed | Difference | Result |
|---|---|---|---|---|
Linehaul / base rate Base rate agrees with the amount billed to the customer. | $3,180.00 | $3,180.00 | +$0.00 | Match |
Weight Reclass (5,000 lb vs 4,200 lb) Accessorial charged by the carrier but not billed to the customer. | $0.00 | $312.00 | +$312.00 | Mismatch |
| Invoice totals | $3,180.00 | $3,492.00 | +$312.00 | Beyond tolerance |
$3,492.00 carrier billed − $3,180.00 customer billed = +$312.00
Tolerance is ±$5.00. The gap is outside tolerance, so the invoice is flagged for dispute resolution before any true-up.
Rate card check · AF-1140
Contract linehaul $3,180.00 vs billed linehaul $3,180.00 — in line with the contract.
- • Detention (after 2h free): contract $90.00 (per hour)
Evidence
Warehouse scale ticket
Outbound weight recorded at 4,210 lb at DFW-02.
Carrier weight certificate
No certified re-weigh document supplied.
Processing log
- • Ingested from SAP TM + carrier EDI 210 feed.
- • Step 8: Carrier invoice $3492.00 differs from customer billing $3180.00 by $312.00, beyond tolerance — exception raised (Unapproved Weight Reclass (5,000 lb vs 4,200 lb) ($312.00)).
- • Step 9: Reason code RC-06 (Weight / class reclassification) routed to Roberto Salinas, Dock Manager — SLA 16h. Approval confidence 74%.
Carrier claims on this invoice
CD-4488 · $312.00
Weight / freight class reclassification